Frequently Asked Questions
Which method of cleaning works best?
Despite many claims there is no such thing as one method that can
clean every carpet. Some carpets could be seriously damaged by friction,
chemical reaction, and excessive moisture. That's why our employees
are trained in several different methods, each one with its own
strengths. We take care to match your needs with out unique methods,
ensuring ultimate satisfaction.
Why do prices vary widely from company-to-company?
Many companies try to attract customers with a low price, only to
change it later, skip steps in the process, or finish the job quickly
with untrained laborers. If you are unsatisfied later, then even
the lowest price in town is too much! True value is getting a superior
cleaning using the most advanced technologies at a fair price. You
will appreciate the fact that we charge enough to hire only the
best employees. We offer substantial discounts for both square footage
and frequency of cleaning that are a great value.
How long does it take to dry?
Cleaning with our VLM (very low moisture) system can dry the carpets
in as little as an hour. Hot water extraction cleaning can be dry
within 2-4 hours depending on such factors as humidity, style of
carpet, and overall soil load. We use hot, softened water which
also speeds up the drying time. Our tools are designed for maximum
moisture recovery and will never leave your carpeting saturated.
Outdoor humidity can also be part of the equation.
Are harsh chemicals used?
We have made a commitment to use only the safest cleaning solutions.
We have found that many of the best cleaning agents are ingredients
such as tea-tree oil, plant extracts, and our other proprietary
formulas. We can clean very deeply without resorting to nasty chemicals.
What is the smartest thing I can
do for my carpet? The answer may surprise you! Vacuuming
is the single best thing you can do to make sure your carpet lasts
a long time. 79% of all soil can be taken from the fibers with a
good regular vacuuming. If you do not have a scheduled vacuuming
plan, consider starting one right away.
Carpets last longer with regular
professional cleaning. Studies have shown that the air quality
greatly improves and this means your family and/or employees will
be much healthier. We would be happy to set up a regular maintenance
plan with you that matches your unique needs and budget.
Call Val Erickson at 651-221-0747
if you have more questions. We are an award-winning, family-owned
business and would be delighted to give you a free, on-site evaluation
of your facility.