We take care to match your needs

Frequently Asked Questions

Which method of cleaning works best? Despite many claims there is no such thing as one method that can clean every carpet. Some carpets could be seriously damaged by friction, chemical reaction, and excessive moisture. That's why our employees are trained in several different methods, each one with its own strengths. We take care to match your needs with out unique methods, ensuring ultimate satisfaction.

Why do prices vary widely from company-to-company? Many companies try to attract customers with a low price, only to change it later, skip steps in the process, or finish the job quickly with untrained laborers. If you are unsatisfied later, then even the lowest price in town is too much! True value is getting a superior cleaning using the most advanced technologies at a fair price. You will appreciate the fact that we charge enough to hire only the best employees. We offer substantial discounts for both square footage and frequency of cleaning that are a great value.

How long does it take to dry? Cleaning with our VLM (very low moisture) system can dry the carpets in as little as an hour. Hot water extraction cleaning can be dry within 2-4 hours depending on such factors as humidity, style of carpet, and overall soil load. We use hot, softened water which also speeds up the drying time. Our tools are designed for maximum moisture recovery and will never leave your carpeting saturated. Outdoor humidity can also be part of the equation.

Are harsh chemicals used? We have made a commitment to use only the safest cleaning solutions. We have found that many of the best cleaning agents are ingredients such as tea-tree oil, plant extracts, and our other proprietary formulas. We can clean very deeply without resorting to nasty chemicals.

What is the smartest thing I can do for my carpet? The answer may surprise you! Vacuuming is the single best thing you can do to make sure your carpet lasts a long time. 79% of all soil can be taken from the fibers with a good regular vacuuming. If you do not have a scheduled vacuuming plan, consider starting one right away.

Carpets last longer with regular professional cleaning. Studies have shown that the air quality greatly improves and this means your family and/or employees will be much healthier. We would be happy to set up a regular maintenance plan with you that matches your unique needs and budget.

Call Val Erickson at 651-221-0747 if you have more questions. We are an award-winning, family-owned business and would be delighted to give you a free, on-site evaluation of your facility.

"I can't say enough good about this company. From setting the appointment to getting the work done. “